Job Description:

The Student Welfare Officer (SWO) provides social support to the students at-risk which may include working with their families and other community partners to address barriers to learning and strengthening the safety net for these students.

Your key responsibilities include:

  • Providing student-centric casework support and consultation to the students at-risk and their families with the focus on parenting and the well-being of these students
  • Acting as a mentor for these students at-risk and empowering them to make informed life choices
  • Developing, coordinating and running relevant prevention programmes for these students with their families, where necessary
  • Visiting homes to assess the needs of students at-risk and their families
  • Making referrals to the relevant agencies for the students’ families and following through the cases when necessary, to enhance the families’ access to community resources and services
  • Working with the student support team of the school for early identification, case management and proactive measures to prevent and manage risk behaviours among the student population in the school
  • Monitoring and managing statutory cases
  • Helping to re-integrate the students who have been absent from school for long periods of time.

Other duties include:

  • Provide support to the school in coordinating family support services
  • Work alongside school staff to understand the family dynamics and needs of the identified students. This will include conducting interviews with students and parents, and home visits where necessary
  • Make referrals to relevant external agencies for help, such as Family Support Centres (FSC) and Social Service Offices (SSO)
  • Work with relevant social agencies and/or procure groceries for families in need, where necessary
  • Provide regular updates on status of cases being followed up
  • Provide support for school programmes where needed, e.g. work with school staff to chaperon students to external activities
  • Support the Parents Support Group in recruitment, relay of information, coordinating parent volunteers to assist in school activities and organising an annual Family Camp

Job Requirements:

  • Applicants should possess the disposition and qualities to work with youths
  • Relevant experience in the social service sector, working with and supporting at-risk students and families would be an advantage
  • Be passionate about working with students at-risk and their families
  • Be culturally sensitive, emotionally stable, resourceful, resilient, and open to diverse views
  • Applicants should hold a university degree; those without a degree and with relevant experience and expertise may also apply

Only Singaporeans may apply (Closing date: 25 Feb 2019)

Interested applicants please download the application form and email your completed form with full resume, copies of academic certificates and contact details to

Incomplete applications will not be considered. Shortlisted applicants will be notified within a month from application closing date.